Amazing Customer Service
Asalam, I had taken the online color matching quiz and was paired with Ivory however at the time there was not this sample in stock so I chose the colors nearest of it on the website of Porcelain, Beige, and Sand. The samples were delivered very quickly and with accurate shipping estimates. When they arrived however they appeared much darker and yellow when compared to what was advertised on the website so I contacted customer support. Within a day I was contacted about the issue and instructed that the colors online may not match due to the photo quality and they proceeded to ask my some more questions which was a lovely interaction and with that they sent me three new samples free of charge in the colors Coconut, Seashell, and Pearl. Another quick shipment and I was extremely happy with all three of these colors when compared to my skin tones. I immediately ordered a larger bottle of Coconut and could not be more thrilled with my purchase and this companies attention to customer satisfaction! Not to mention the quality of the foundation is amazing, light weight, and smells wonderful. Words cannot express how much I appreciate Claudia Nour Cosmetics and look forward inshallah to a wonderful relationship with this brand going forward!