Amazing Customer Service
Asalamu alaikum sisters, My experience with Claudia Nour's customer service continues to improve with every order I make. I ordered several shadows, creams, and tints in my most recent order and when it arrived there was the Cream Concealers missing from the order. I reached out and within two business days I was contacted by the customer service to help me. They offered to reimburse me or to send the missing items to me to which I confirmed to have them mailed to me. When I recieved the shipping confirmation via email, I was notified and noticed the address was my older address. For context, I had recently moved and my profile still showed the old address even though the original order was sent to my new address. Again, a quick email with customer service and the issue was fixed! I received the missing items very quickly and have been extremely happy with both the products and the respect to the customer by their team. I cannot recommend them further!